How to Get the Most Money From Insurance for Totaled Car

5 Steps to Get the Most Money From Insurance For a Total Loss Claim

Josh Schwadron

Written By

Josh Schwadron

Chief Executive Officer

Reviewed by

Published On

January 27, 2025

Published On

January 27, 2025

Quick Answer

Car accidents are stressful enough without the added worry of navigating the insurance claim.

If your car has been totaled, understanding your rights and knowing how to maximize your payout is crucial.

This guide will walk you through the steps to ensure you receive the most money from your insurance company after a total loss claim.

Use it alongside the Mighty.com AI claims assistant and you can say goodbye to the stress!

5 Steps to Get the Most Money From Insurance For a Total Loss Claim

There are 5 key steps involved in making a total loss claim. Get them right and you’ll stand the highest chance of getting the most money out of your insurance company.

  1. Ask for a valuation report.
  2. Research the comparable on the valuation report.
  3. Argue against any condition adjustments on the comparable with supporting documentation.
  4. Send your own comparable to the insurance adjuster, negotiate and make a counter offer.
  5. Hire an appraiser if you need to.

Let’s discuss each step in a little more detail.

Ask for a Valuation Report

In a total loss car insurance claim, asking for a valuation report means requesting an independent assessment of your vehicle's value before the accident.

  • Why it's important: Insurance companies often use their own methods to determine the value of your car. It may not accurately reflect its true market worth, especially if the car had unique features or modifications1.
  • How it helps: An independent valuation report provides an objective assessment of your car's condition and market value. This can help you:
  • Negotiate a better settlement: If the independent valuation shows your car was worth more than the insurance company's initial offer, you can use this as leverage to negotiate a higher payout.
  • Support your claim: The report can provide evidence to support your claim and strengthen your position in case of a dispute.

You may need to pay for an independent valuation report. However, it can be a worthwhile investment if you believe your car's value has been underestimated.

Research the Comparable on the Valuation Report

Researching the comparable on the valuation report means investigating the other vehicles used by the appraiser to determine your car's value.

  • Why it's important: The valuation report should include a list of comparable vehicles – similar cars that recently sold in your area. These help justify the appraiser's valuation.
  • Verify the comparable: Check online listings (like Autotrader, Cars.com) to see if the listed cars actually sold for the prices stated in the report.
  • Compare features: Analyze the features of the comparable s(mileage, trim level, options) to see how closely they match your vehicle. Significant differences could indicate they weren't truly similar, potentially inflating or deflating the value.
  • Consider market conditions: Research current market trends for your car's make and model to ensure the comparables reflect the current market value.

By researching the comparables, you can validate the valuation by ensuring the appraiser used accurate and relevant information.

You can also identify potential discrepancies or areas where the valuation may be inaccurate or unsupported.

Use these findings to support your position during any negotiations with the insurance company.

Argue Against Any Condition Adjustments With Supporting Documentation

Arguing against condition adjustments2 means challenging deductions made by the insurance company based on the condition of your vehicle before the accident.

Insurance companies may reduce your payout if they believe your car had pre-existing damage or was in poor condition before the accident.

  • Why it matters: Condition adjustments can significantly reduce your settlement, potentially leaving you undercompensated for your loss.

To challenge adjustments:

  • Gather evidence: Document maintenance or repairs performed on your vehicle, including receipts, service records, and photos.
  • Dispute unreasonable deductions: If the insurance company claims your car had excessive wear and tear, provide evidence to the contrary if you can.
  • Seek professional advice: Consult with an auto appraiser to help support your position if required.

By effectively arguing against condition adjustments, you can increase the likelihood of receiving a fair settlement for your totaled car.

Send Your Own Comparables to the Insurance Adjuster

Sending your own comparables to the insurance adjuster3 means providing the insurance company with information about vehicles similar to yours that recently sold in your local market.

Insurance companies often use their own data to determine the value of your vehicle, which doesn’t always reflect market conditions.

By providing your own comparables, you can:

  • Support your position: Demonstrate that your vehicle was worth more than the initial estimate.
  • Influence the settlement: If your comparables show higher values, the insurance company may be more likely to increase their offer.
  • Counter their arguments: If the insurance company relies on comparables you believe are inaccurate, you can provide more relevant data to support your claim.

Finding Comparables

There are 2 main ways to find comparables:

  • Online: Websites like Autotrader, Cars.com, and Kelley Blue Book can help you find recently sold vehicles similar to yours in terms of year, make, model, trim, mileage, and condition.
  • Local dealerships: Contact local dealerships to inquire about recent sales of similar vehicles.

By providing your own comparables, you strengthen your negotiation position and increase your chances of receiving a fair settlement.

Hire an Appraiser if You Need To

You also have the option of seeking the assistance of a qualified auto appraiser4 to determine the fair market value of your vehicle.

When hiring an appraiser makes sense:

  • Disagreement with the insurance company: If you disagree with the insurance company's valuation and believe your vehicle is worth more.
  • Unique or modified vehicle: If your car has unique features, modifications, or is a classic or collectible vehicle that requires a specialized valuation.
  • Complex claim: If your claim involves multiple factors or disputes that require an independent assessment.

Benefits of hiring an appraiser:

  • Objective assessment: Provides an unbiased and professional opinion of your vehicle's value.
  • Expert negotiation: Can assist in negotiating a fair settlement with the insurance company.
  • Documentation: Provides detailed documentation to support your claim and strengthen your position.

While hiring an appraiser will cost money, it can be a worthwhile investment if you believe it will help you secure a fair settlement.

An appraisal, alongside Mighty.com could be the partnership you need to get a fair settlement!

Laws for Total Loss Claim Against an At-Fault Party

If your car is totaled in an accident caused by another driver, you generally have the right to file a claim against their insurance company for the value of your vehicle.

State laws vary, but typically, the at-fault driver's insurance policy must cover the cost of repairing or replacing your vehicle up to their policy limits.

If the at-fault driver is uninsured or underinsured, your own uninsured/underinsured motorist coverage may cover the remaining costs.

You may also be able to recover additional damages, such as rental car expenses, lost wages, and pain and suffering.

This will depend on the specific circumstances and state laws.

Florida Tort Law

Florida Tort Law5 adds a unique angle to claims. It generally refers to the legal right of an injured party (in this case, the car owner) to sue the responsible party (the at-fault driver or their insurance company) for damages beyond what is covered by insurance.

2 Key points to remember:

  • Beyond insurance: If the at-fault driver's insurance coverage is insufficient to fully compensate for your losses (medical bills, lost wages, pain and suffering, etc.), Florida Tort Law may allow you to file a lawsuit to recover additional damages.
  • Fault-based system: Florida is generally a fault-based state for car accidents. The driver deemed responsible for the accident is liable for the damages caused to others.

Laws for Total Loss Claim Against Your Insurance Company

Laws governing total loss car insurance claims6 primarily fall under state insurance regulations and contract law.

Each state has its own laws regarding how insurance companies must handle total loss claims.

These laws often outline:

  • Valuation methods: How the value of the vehicle is determined (e.g., market value, actual cash value).
  • Deductibles: The amount you're responsible for paying before the insurance company covers the loss.
  • Settlement options: The choices you have after a total loss (e.g., receiving a cash settlement, choosing a replacement vehicle).
  • Consumer protection: Provisions to protect policyholders from unfair or deceptive practices by insurance companies.
  • Contract law: Your insurance policy is a contract between you and the insurance company. It outlines the specific terms and conditions of your coverage, including how total losses are handled.
  • Consumer protection laws: Federal and state consumer protection laws may also apply to insurance claims, prohibiting unfair or deceptive practices by insurance companies.

The Mighty.com AI claims helper can assist with all aspects of claiming for a total loss.

Actual Cash Value

Actual Cash Value (ACV) is the amount your insurance company will pay out for your totaled vehicle.

It's calculated by subtracting depreciation from the vehicle's replacement cost.

  • Depreciation: This reflects the decrease in value of your car over time due to age, mileage, and wear and tear.
  • Replacement cost: This is the cost to replace your vehicle with one of similar age, make, model, and condition.

Key points to remember:

  • ACV is usually less than what you paid for the car: As cars depreciate, their ACV decreases over time.
  • Insurance companies use various methods to determine ACV: These may include using valuation guides (like Kelley Blue Book), comparing to recent sales of similar vehicles, and considering the vehicle's condition.

Understanding ACV is crucial.

It helps you understand what your insurance company may offer for your vehicle and allows you to negotiate a fair settlement.

Issues You May Face When Filing a Total Loss Claim Against a Third Party

When filing a total loss claim against a third party (the at-fault driver or their insurance company), you may encounter several issues:

  • Establishing liability: Proving that the third party was solely responsible for the accident can be challenging. This often involves gathering evidence such as witness statements, police reports, and accident reconstruction reports.
  • Determining vehicle value: Disagreements may arise regarding the actual cash value (ACV) of your totaled vehicle. The third party's insurance company may offer a lower value than you believe is fair.
  • Negotiating a settlement: Reaching a fair settlement can be a lengthy and complex process. The third party's insurance company may try to offer a low settlement or deny your claim altogether.
  • Uninsured or underinsured drivers: If the at-fault driver is uninsured or underinsured, recovering losses can be more difficult. You may need to rely on your own uninsured/underinsured motorist coverage, which may have limitations.
  • Legal disputes: In some cases, it may be necessary to file a lawsuit to recover your losses, which can be time-consuming and expensive.

Consider Filing a Total Loss Claim With Your Insurance Company

Filing a total loss car claim can be a complex process. But by understanding your rights, gathering necessary documentation, and negotiating effectively, you can increase your chances of receiving a fair settlement.

Document everything, keep detailed records, and don't hesitate to seek professional advice from an attorney or independent appraiser if needed.

Or use the Mighty.com AI claims helper to guide you through the process. It’s easier than you might think!

Frequently Asked Questions

How do insurance companies decide how much to pay out?

Insurance companies use a variety of factors to determine how much to pay out for a claim, including:

  • The type of insurance policy: Different policies cover different risks and have different payout limits.
  • The terms of the policy: The specific terms and conditions of your policy will outline what is covered and what is not.  
  • The severity of the claim: The amount of the payout will depend on the extent of the damage or loss.  
  • The value of the property or item being insured: The payout for a totaled car will be based on its actual cash value (ACV), which is the cost to replace the vehicle minus depreciation.  
  • The policyholder's claims history: If you have a history of making claims, the insurance company may be less likely to pay out in full.
  • The cause of the loss: If the loss was caused by a covered event (e.g., fire, theft), the insurance company will typically pay out. If the loss was caused by an excluded event (e.g., wear and tear, intentional damage), the insurance company will often deny the claim.

What is the role of an insurance adjuster?

An insurance adjuster investigates insurance claims on behalf of the insurance company.

Their primary role is to determine whether a claim is valid and, if so, how much the insurance company should pay out.  

Here are some key responsibilities of an insurance adjuster:

  • Investigating claims: Gathering information about the incident, such as police reports, witness statements, and medical records.  
  • Verifying the validity of the claim: Determining whether the claim is covered under the policy and whether the policyholder is entitled to compensation.  
  • Assessing the extent of the loss: Determining the amount of the loss, such as the cost of repairs, replacement, or medical expenses.  
  • Negotiating settlements: Negotiating with policyholders or their representatives to reach a fair settlement for the claim.  
  • Processing claims payments: Once a settlement is reached, the adjuster will process the payment to the policyholder.

Insurance adjusters play a crucial role in ensuring that insurance claims are handled fairly and efficiently.

They must have a thorough understanding of insurance policies, laws, and regulations, as well as strong negotiation and communication skills.  

Should you accept the insurer’s offer?

No, you should not automatically accept the first offer from your insurer after filing a claim.

Here's why:  

  • Initial offers are often low: Insurance companies aim to settle claims quickly and for the least amount of money. Their initial offers are often significantly lower than what you may be entitled to.  
  • You can negotiate: You have the right to negotiate the settlement amount. Don't be afraid to counteroffer and explain your reasoning.  
  • Understand the full extent of your losses: Before accepting any offer, ensure you have a complete understanding of all your losses, including medical expenses, lost wages, pain and suffering, and property damage.

Thoroughly review the offer before you accept.  Understand exactly what is being offered and any limitations or exclusions.

Consider your options. Weigh the pros and cons of accepting the offer versus continuing negotiations or pursuing legal action.

Don't feel pressured: Take your time and don't rush into a decision.

How long does it take to get an insurance check for a totaled car?

In many cases, you can expect to receive your insurance check within 2-4 weeks of filing your claim. However, it could take longer in some situations7.

General timeline of events:

  • Initial claim filing: Once you file your claim, the insurance company will typically begin its investigation.  
  • Vehicle inspection: An insurance adjuster may inspect the vehicle to assess the damage and determine if it's a total loss.  
  • Valuation and settlement: The insurance company will determine the actual cash value (ACV) of your vehicle and make a settlement offer.  
  • Negotiations (if necessary): If you disagree with the initial offer, negotiations may take place to reach a mutually acceptable settlement amount.
  • Payment processing: Once a settlement is agreed upon, the insurance company will process the payment and issue a check.

What factors affect how long it takes to settle

Several factors can influence how long it takes to settle an insurance claim:  

  • Complexity of the claim: Simple claims with clear liability and straightforward damages tend to settle faster. Complex claims involving multiple parties, disputed liability, or significant injuries can take longer.  
  • Severity of the loss: Larger claims, such as those involving major property damage, serious injuries, or significant financial losses, often require more investigation and negotiation, extending the settlement process.  
  • Cooperation of all parties: If all parties involved in the claim cooperate fully and provide information promptly, the process can move more quickly. Delays caused by missing information or disputes can significantly slow things down.  
  • Negotiation and settlement: If the initial offer from the insurance company is not acceptable, negotiations may be necessary. The length of the negotiation process can vary depending on the complexity of the claim and the willingness of all parties to reach an agreement.
  • Legal involvement: If the claim involves legal action, such as a lawsuit, the settlement process can be significantly longer and more complex.

What makes a car a total loss?

A car is typically considered a total loss when the cost of repairing the damage exceeds the vehicle's actual cash value (ACV).  

  • Actual cash value (ACV): This is the estimated market value of the vehicle before the accident. It takes into account factors like age, mileage, condition, and any existing damage.  
  • Repair costs: This includes the cost of parts, labor, and expenses related to repairing the vehicle to its pre-accident condition.  

If it costs more to fix the car than it's worth, it's usually declared a total loss by the insurance company.  

Other factors that can contribute to a vehicle being declared a total loss:

  • Severe structural damage: Accidents that significantly impact the vehicle's frame or safety features may make it uneconomical to repair.  
  • Safety concerns: Even if the cost of repairs is less than the ACV, the vehicle may be deemed a total loss if the repairs cannot adequately address safety concerns.
  • Insurance company policies: Each insurance company has its own specific criteria for determining a total loss.

Who receives payment for a totaled car?

The policyholder receives the payment for a totaled car. If you own the car: You will receive the settlement check from your insurance company.

If you're financing the car, the payment will typically go to the lienholder (the bank or finance company) to cover the outstanding loan balance. Any remaining amount will then be paid to you.

Whose insurance pays for damages?

Generally, the insurance company of the driver who was at fault for the accident is responsible for paying for the damage.  

Most US states operate on a fault-based system for car accidents. This means that the driver who is deemed responsible for causing the accident is liable for the damages.

All drivers in the US are legally required to carry liability insurance, which covers damages caused to others in an accident.

Sources

  1. Investopedia: How Car Insurance Companies Value Cars (https://www.investopedia.com/articles/personal-finance/100215/how-car-insurance-companies-value-cars.asp)
  2. Experian: How Condition Adjustments Can Reduce Auto Insurance Payouts (https://www.experian.com/blogs/ask-experian/how-condition-adjustments-can-reduce-auto-insurance-payouts/)
  3. Law Offices of James Scott Farrin: Negotiating with Insurance on Totaled Car (https://www.farrin.com/blog/how-can-i-negotiate-with-the-insurance-company-for-a-better-offer-for-my-car/)
  4. Appraisal Today: To Hire or Not To Hire Appraisers (https://appraisaltoday.com/biz-tips/to-hire-or-not-to-hire-that-is-the-question/)
  5. Quarles: Sweeping Changes to Florida Tort Laws Are Now In Effect (https://www.quarles.com/newsroom/publications/sweeping-changes-to-florida-tort-laws-are-now-in-effect)
  6. Illinois Department of Insurance: Total Loss Auto Claims with Your Insurance Company (https://idoi.illinois.gov/consumers/consumerinsurance/total-loss-auto-claim.html)
  7. Experian: Total Loss Settlement: How Long Does It Take To Get A Check (https://www.experian.com/blogs/ask-experian/total-loss-settlement-process/)

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Josh Schwadron

Written By

Josh Schwadron

Chief Executive Officer

About the author

Joshua is a lawyer and tech entrepreneur who speaks and writes frequently on the civil justice system. Previously, Joshua founded Betterfly, a VC-backed marketplace that reimagined how consumers find local services by connecting them to individuals rather than companies. Betterfly was acquired by Takelessons in 2014. Joshua holds a JD from Emory University, and a BA in Economics and MA in Accounting from the University of Michigan.

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